My View – October 2025

During the week of September 10, I received news that Lifeline Computer Solutions, the new owner of the building that’s housed Picos Worldwide on California Street for 21 years, notified the business to vacate the property by year end. The reason: Lifeline is moving its corporate offices into the building—legal under current zoning laws, but seriously detrimental to the economic health of downtown. After speaking with many business leaders, the following letter arrived via email—reflective of the sentiment of everyone I spoke with and in line with my thoughts on the matter. Our city must do better—this is not the first time a zoning “loophole” has enabled large-scale retail space to be converted into office space. I urge our city leaders to change the city code now and never allow this to happen again. Please save California Street for Our Small Town with Big Atmosphere.

~Whit Parker, Publisher

Dear City Leaders, Downtown is the heart of our town. For generations, it has been the place where residents gather, visitors explore, and businesses thrive. But in the last five years, we’ve seen too many of our beloved shops, restaurants, and inns close their doors. Now, instead of rebuilding a vibrant retail core, more and more storefronts are being converted into offices and business space. This shift is draining the life from downtown and threatening its future.

What happened this week with our beautiful friends at Pico’s Worldwide is devastating and will create lasting harm… and it could have been avoided. The issue is simple: retail, dining, and lodging bring people downtown. Offices do not. A shopper buys a gift, then stops for lunch. A visitor books an inn, then browses our stores. This constant activity fuels our economy, supports jobs, and generates Transient Lodging Tax revenue that benefits the entire city. Offices may have their place, but they do not create the energy, foot traffic, or sense of community that makes a downtown thrive. If this trend continues unchecked, we risk losing the very identity and economic engine of our historic town.

We are urging the city to act now and with speed. Safeguards must be put in place to protect downtown retail spaces and prioritize uses that build community and attract people. This could include zoning that reserves prime storefronts for retail and dining, incentives that help small businesses establish themselves here, and active support for marketing and events that bring visitors into town. Once retail spaces are lost to office conversions, they are almost never recovered. We cannot allow short-term changes to erase the long-term value of our downtown.

Merchants are ready to work with the city on solutions, but leadership must come first. Protecting retail space is not about nostalgia—it’s about economic health, tourism, and preserving the unique character that sets our town apart. Visitors don’t come here to tour office space; they come for the charm of our shops, the warmth of our restaurants, and the welcoming feel of a true community hub.

We are asking you to stand with us in safeguarding downtown’s future. With smart policies and a fresh perspective on how to properly market Jacksonville, we can ensure our downtown remains vibrant, welcoming, and prosperous for generations to come.

Concerned Downtown Merchants